Privacy Policy
Effective Date: September 10, 2025
IgboCrush is operated by Softnergy Limited ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with UK GDPR and other applicable global privacy laws.
1. Information We Collect
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Profile Information (Name, email, age, gender) | To create and manage your account | Contractual necessity |
| Phone Number | To verify your identity and contact you | Legitimate interest |
| Photos | To verify authenticity and enhance profiles | Legitimate interest |
| Biometric Data (Face scan/selfie) | Identity verification and fraud prevention | Legitimate interest / Consent (where required) |
| App Usage (Messages, matches, interactions) | To improve services and ensure safety | Legitimate interest |
2. How We Use Your Information
- To facilitate matches and enable conversations
- To verify users and prevent impersonation or fraud
- To provide customer support and resolve issues
- To enhance platform performance and user experience
- To comply with legal and regulatory obligations
3. Sharing Your Data
- With other users: profile details and photos (excluding phone number)
- With trusted service providers under strict confidentiality agreements
- With law enforcement when legally required
4. Your Rights
You may access, correct, delete, or restrict the use of your data. To exercise these rights, contact us at legal@igbocrush.com.
5. Data Retention
- Active accounts: retained until you request deletion
- Inactive accounts: deleted after 24 months
- Photo and biometric data: deleted within 72 hours of verification or account removal
6. International Transfers
Your data may be stored or processed outside your country of residence. We ensure adequate safeguards through GDPR-compliant data transfer agreements.
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
8. Face Data
IgboCrush may collect face data in the form of selfies or facial scans to provide account verification and ensure user safety. This data is highly sensitive and handled with strict privacy controls:
- Face Data Collected: Only facial images (selfies) or facial geometry captured when you use identity verification. Face data is never collected without your explicit consent.
- Use of Face Data: Face data is used solely to verify user identity for account safety and to prevent fraud or impersonation.
- Sharing with Third Parties: Face data is never shared with third parties. Processing occurs either on secure servers or locally on your device.
- Storage Location: Face data is stored securely on our servers (GDPR-compliant) for verification purposes only.
- Retention Period: Face data used for verification is deleted within 72 hours after completion.
- Privacy Policy Reference: This information is fully described in Section 8: Face Data of this Privacy Policy. Users can contact legal@igbocrush.com to access, delete, or manage their face data.
9. Contact Us
Email: legal@igbocrush.com